Returns & Exchanges
At XtremeX, we want to ensure you have the right gear for your performance, which is why we offer a 30-day window for returns or exchanges on all unused equipment. All items must be returned in their original packaging with tags attached to qualify for a full refund.
Return Process
- 1.Initiate Your Request
Log into your XtremeX account and navigate to the order history section to select the items you wish to return or exchange.
- 2.Package Your Gear
Securely place the unused items back into their original packaging, ensuring all protective wraps and labels are intact.
- 3.Print and Attach Label
Download your prepaid shipping label from our portal, print it out, and fix it clearly to the outside of your return parcel.
- 4.Drop Off and Track
Take your package to any authorized carrier location and keep your receipt; we will process your refund once the gear clears our inspection.